Delivery & Returns

Delivery within the U.K.

All our cards are shipped using Royal Mail 2nd Class postage free of charge. We offer additional options for a speedier/tracked delivery at an additional cost.
Shipping Method Quantity of Cards Charge Comments
Royal Mail 2nd Class 1 to 9 Cards FREE No Tracking
Royal Mail 1st Class 1 to 3 Cards £1.00 No Tracking
4 to 9 Cards £2.50 No Tracking
Royal Mail Tracked 48 1 to 3 Cards £2.75 Tracked
4 to 9 Cards £5.00 Tracked
10 and up FREE Tracked
Royal Mail Tracked 24 1 to 3 Cards £3.75 Tracked
4 to 9 Cards £7.50 Tracked
DPD/Evri/Other Courier 10 Cards or more £9.95 Tracked

European & International Delivery

We offer international delivery to select locations within the EU and U.S.A. at an additional cost. If you find that your country is not listed, please contact us so that we can assist with delivery options for you.

Returns

Items which are damaged, faulty, or incorrect must be returned within 28 days of receipt. Any products which have been personalised at your request cannot be returned due to their customised nature.

If your item is faulty, damaged or not as expected, please contact us first by email on hello@imagii.com and state your order number, the product which is at fault, and the issue. We may be able to issue a refund/replacement without a return (we may require photos in this instance).

If you change your mind about an item, the initial postage and packing charge, and any further costs incurred in returning the item, is non-refundable. Please return the item together with your reason for return and we will process the refund/exchange within 3 business days after receiving the item. You may be asked for proof of postage or tracking on your returned item in case we don't receive it. It is the buyers responsibility to ensure the item is received back with us, we aren't responsible for your shipping method.